FAQs
Launch and Timing
- What happens to the current system before the new portal launches?
- Where will updates about the launch be shared?
- How can I prepare for the launch?
- Why is the portal launching now?
- Will there be training and guides at launch?
- When does the new Member Portal launch?
- Is anything happening before launch?
- Do I need to do anything before the portal launches?
- When will I receive access instructions?
Account and Company
Membership Events and Billing
- Where do I see the events I've registered for?
- Can I register for The PPAI Expo and other events in the portal?
- How do I renew my membership?
- Where can I see my membership status and benefits?
- Can I view my invoices and payment history?
- Who do I contact about a billing question?
- Where do I find my certifications (TAS, CAS, MAS)?
- How do I get a receipt or a copy of an invoice?