Accessing and Logging

How do I access the new portal? PPAI will send access instructions by email before launch, and the portal will be reachable from PPAI's website. Watch for those instructions as September 1 approaches. [confirm exact URL/steps]

Will I use the same login as before? Details about logging in — including whether your current credentials carry over — will be shared before launch. Watch for email guidance from PPAI. [confirm]

What if I forget my password? You'll be able to reset your password from the login screen. If you run into trouble, contact PPAI for help. [confirm reset process + support contact]

Who at my company can access the portal? Access depends on your role and permissions. Some members will have general access to their own profile and membership info, while authorized users can also manage company information and rosters. [confirm how roles are assigned]

I'm a new member — how do I get set up? You'll receive setup instructions by email before launch. You can also follow the quick-start guides posted on this Portal Resources page. Need help now? Use the chat on this page and our team will assist. [confirm]

Do I need to create a new account? Guidance on account setup will be shared before launch. For now, no action is needed — just watch for email updates. [confirm]

Can I use the portal on my phone? The portal is built as a modern, user-friendly platform; details on device/browser support will be shared before launch. [confirm]

I'm having trouble logging in — what should I do? Use the chat on this page or contact PPAI membership, and we'll help you get access. [confirm support email/phone]