Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

Portal Launch and Timing

When does the new Member Portal launch? The new Member Portal goes live September 1, 2026.

Is anything happening before launch? Yes — PPAI is hosting a member town hall on August 20, 2026 for a closer look at the new portal and the other initiatives coming this fall. [confirm registration link/time]

Do I need to take any action before the portal launches? No action is required right now. Before launch, PPAI will share what members need to get started, including:

  • Instructions for accessing the new portal
  • Guidance for verifying or updating account information
  • Expo registration guidance, if applicable
  • Quick-start guides and training resources
  • Information about where to get help

For now, just watch for email updates from PPAI as launch approaches.

How can I prepare for the launch?

  • Watch for email updates from PPAI in the weeks before launch
  • Bookmark this Portal Resources page for guides, videos, and FAQs
  • Attend the August 20 town hall if you can
  • Be ready to verify or update your account information once access opens

Will there be training and guides at launch? Yes. PPAI will provide quick-start guides, user guides, and how-to instructional videos, plus training and office hour recordings — all posted here on the Portal Resources page as they become available.

When will I receive access instructions? PPAI will send access instructions by email before launch. Keep an eye on your inbox as September 1 approaches. [confirm exact timing]

Where will updates about the launch be shared? Through email updates from PPAI and here on the Portal Resources page, which is updated as new information and resources are ready.

What happens to the current system before the new portal launches? You can continue using current PPAI services as normal until the new portal launches. More details about the transition will be shared before September 1. [confirm transition details]

Why is the portal launching now? The Member Portal is part of PPAI's 2026–2030 Strategic Plan, arriving alongside other fall initiatives — reflecting PPAI's focus on member success and a more streamlined member experience.