Managing your account and company

Can I update my profile and contact information? Yes — the portal lets you update your personal profile and contact information yourself, anytime.

How do I manage my communication preferences? You'll have more control over your account and preferences directly in the portal. [confirm where preferences live]

How do I manage my company's information and roster? If you're an authorized user, you can manage company information and rosters in the portal — keeping your organization's details accurate and up to date.

How do I add or remove people from my company account? Authorized users can manage roster members. Step-by-step instructions will be included in the quick-start guides posted on this page. [confirm exact steps]

Who is an "authorized user" and how do I become one? Authorized users are members with permission to manage company-level information and rosters. Details on how authorization is granted will be shared before launch. [confirm]

Why can't I see certain company options? Some features are limited to authorized users based on your role and permissions. If you need access, contact PPAI or your company's authorized user. [confirm]